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Support Contract

SellerDeck Cover Support

SellerDeck Cover Supoport is the affordable, support and maintenance contract giving you access to the telephone technical support line and 2 hours of e-commerce support per month. 

No limitations.* 

If you have any kind of technical question, request for an HTML solution to a problem, anything*, we've got the answer.

Your annual Cover fee provides:

  • US based telephone support
  • Access to the SellerDeck technical support hotline**
  • Fast track response for critical issues
  • Guaranteed escalation procedure
  • 60-day emergency hosting provision
  • Savings on SellerDeck products and services

Should your existing service provider go out of commission or your site experience poor service levels you will be entitled to 60 days free SellerDeck hosting. This ensures that your online store remains open while you find a new service provider.

* Support questions/requests should be related to SellerDeck software use. There are no gaurantees we will be able to answer your questions outside the use of SellerDeck software, but we'll do our best to help. General e-commerce questions/best practices are welcomed, but our advice is not gauranteed.
** Lines are open between the hours of 09.00 and 17.00, Monday to Friday. Pricing, terms and conditions are subject to change without notice.


Please select any additional services you are interested in, and one of our sales team will call you back.

Price: $75.00
per month


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